In London and across the UK, gas safety is governed by strict legal regulations to ensure homes are safe for residents. One essential document that plays a critical role in this process is the Gas Safety Certificate (CP12). But many tenants ask—do I have a legal right to see it? The answer is a clear yes.
At Citywide Plumbers, we help landlords meet every requirement, including providing tenants with the necessary certification. Here's what both tenants and landlords need to know.
What Is a Gas Safety Certificate?
A Gas Safety Certificate (CP12) is a legal document that proves gas appliances, flues, and pipework in a property have been checked by a qualified Gas Safe registered engineer and are safe to use.
Landlords must renew this certificate every 12 months. Citywide Plumbers offers thorough, fast, and affordable inspections to help landlords remain compliant year-round.
What Are the Legal Obligations?
Under the Gas Safety (Installation and Use) Regulations 1998, landlords must:
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Arrange an annual gas safety inspection
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Keep records of each inspection for at least two years
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Provide a copy of the latest certificate to existing tenants within 28 days of the check
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Provide new tenants with the certificate before move-in
Failing to do so can result in severe penalties, including fines, legal action, and void insurance policies.
Can Tenants Request to See the Certificate?
Yes. Tenants are fully entitled to receive and view the Gas Safety Certificate. In fact, landlords must proactively provide it.
At Citywide Plumbers, we frequently assist landlords who have forgotten or misplaced their certificate by issuing quick replacements and carrying out new inspections when needed.
If you are a tenant and haven’t received a copy:
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Politely request it from your landlord or letting agent
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Ensure the date on the certificate is valid (within 12 months)
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Contact the local authority if your request is ignored
Why Is It Important for Tenants?
Tenants have the right to live in a safe and secure home. Gas leaks and carbon monoxide poisoning are silent and potentially fatal risks. The Gas Safety Certificate confirms that:
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Boilers and gas fires work safely
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Pipework and connections are intact
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Appliances are ventilated properly
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No harmful gases are leaking into your home
Citywide Plumbers’ Gas Safe engineers take these inspections seriously, ensuring your home is fully compliant and protected.
What If the Certificate Isn’t Provided?
Landlords who fail to provide a valid certificate face serious legal consequences, including:
If a tenant is not given a certificate, they should immediately inform the local council or housing authority. Citywide Plumbers can help landlords resolve such compliance issues quickly to avoid escalation.
When Should the Certificate Be Renewed?
Renewing early is smart and ensures tenants receive the certificate in a timely manner. Citywide Plumbers offers reminder services and same-day appointments to keep you on track.
Responsibilities of Landlords vs Tenants
| Responsibility |
Landlord |
Tenant |
| Arrange annual inspection |
✅ |
❌ |
| Provide CP12 copy |
✅ |
❌ |
| Request CP12 if missing |
❌ |
✅ |
| Report gas issues |
✅ |
✅ |
| Maintain safe conditions |
✅ |
✅ |
Choose Citywide Plumbers for Full Compliance
Whether you're a landlord seeking to stay compliant or a tenant wanting peace of mind, Citywide Plumbers offers:
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Fully qualified Gas Safe engineers
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Same-day gas safety inspections
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Digital and paper copies of certificates
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Legal guidance for landlords
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Emergency and routine callouts
We cover all London boroughs and are known for our fast, reliable, and friendly service.
Call us on 02038928545 or email info@citywideplumbers.co.uk to book your inspection or request a replacement certificate today.
Final Thoughts
Tenants have an undeniable legal right to see the Gas Safety Certificate, and landlords have a duty to provide it—without delay or excuse. With Citywide Plumbers, fulfilling this obligation is effortless and reliable. Let us handle the technical work so you can focus on what matters: keeping homes safe and legal.