| No Hot Water |
Tripped breaker, faulty thermostat, failed heating element, or pilot light issues. |
Gas Safe engineers diagnose, replace components, reset breakers, or relight pilots safely. |
| Inconsistent Temperature |
Thermostat problems, sediment build-up, or faulty mixing valve. |
Flush tank, adjust/replace thermostat, or fit new mixing valve for stable hot water. |
| Low Water Pressure |
Limescale in pipes, partially closed valves, or combi boiler faults. |
Descale pipes, inspect valves, repair/replace boiler components to restore flow. |
| Leaks |
Loose connections, corroded tank, faulty pressure relief valve. |
Locate leak, tighten/replace valves, or fit energy-efficient water heater replacement. |
| Strange Noises |
Sediment buildup causing rumbling, popping, or banging sounds. |
Flush tank and recommend water softener to prevent noise & prolong heater life. |
| Rusty or Discoloured Water |
Corrosion inside tank or pipes. |
Inspect, replace rusted tank/pipes or upgrade to copper/PEX materials. |
| Foul-Smelling Water |
Bacteria reacting with anode rod. |
Flush system, replace anode rod, disinfect & schedule regular maintenance. |
| Pilot Light Goes Out |
Faulty thermocouple, blocked pilot tube, or insufficient gas supply. |
Clean/replace thermocouple, ensure stable gas supply, all Gas Safe compliant. |
| Runs Out of Hot Water |
Undersized unit, sediment buildup, faulty dip tube/thermostat. |
Assess household needs, flush tank, replace dip tube, or install larger heater. |
| High Energy Bills |
Inefficient heater, sediment, failing elements, poor insulation. |
Flush tank, repair/replace components, add insulation, or install energy-efficient unit. |